As a Digital Experience Designer working for the Customer Experience team at The AA, I help the organisation challenge assumptions around what customers want and create new ways of working. This includes understanding customer needs by showing empathy at every stage of the design.
I hope this sample portfolio will demonstrate my goal to give users something that is both intuitive and delightful to use. Contact me on LinkedIn, read my latest articles or view my work.
As a Digital Experience Designer in the Digital team, I help the organisation challenge assumptions around what customers want and create new ways of working. We do this by collaborating with teams across the AA and involve users at every stage of design. This includes working with product specialists to design journeys that help make life easier for users.
I work within a large team experienced in writing user stories and adopting a mobile first approach I convert ideas into conceptual designs and MVP in Axure, Photoshop, InVision, HTML or low fidelity sketches. The screenshots and Photoshop concepts shown here are my own work against the back drop of our collaborative Scrum board. View photoshop quote page sample.
Working on visual design and front-end development at Dial Media Group as part of a team with brands including P&O, Siemens, British Gas and Dyno-Rod. Our team was bought out by Flipside Group and we went on to build websites and intranets for large, well known brands including Visa, BlackBerry and General Dynamics.
Gaining exceptional graphic design training from our Creative Director Steve Neaves, I was delighted my creative skills [Capcom homepage] helped win the pitch to build and maintain one of Japans most prestigious video game companies. Together with Matt Isaacs we also created the front-end code for the main website as well as all the micro websites for mobile and desktop (e.g. Monster Hunter and Street Fighter in Europe).
Working under the guidance of Creative Director we adopted a design influenced by Flat Design with hints of Web 2.0 to bring the designs to life and win the pitch to build the intranet for Visa. I then worked on my own to create all the front-end code and then helped to build the back end PHP functionality. View Photoshop sample 1, sample 2.
A truly digital project for BlackBerry I was involved in both the design and build of both the micro site and the quiz on a large touch screen interface that scaled up in size using jQuery Mobile. As part of a development team I was involved with both the design and the front-end build alongside .NET programmer Chris Rose who programmed the quiz backend.
Using tablet compatible CSS3 animations I hand coded over 1300 lines of CSS (view the animation) and added jQuery and JavaScript interactions as well as the UI design.
We won the contract to design and build the front-end for Eutechnyx browser based video game "Auto Club Revolution". The graphic design was influenced by the design work on Capcom, and I helped to design the UI, wireframes and graphics. Writing JavaScript, jQuery and CSS I then lead the small Agile team to build front-end modules with the help of Paul Bradley. Sample modules can be found here.
I created this successful side project to learn about all aspects of website creation and marketing. With the help of content editors Future Movies evolved into 7000 users a day site and still receives the occasional update.
Visit the siteI joined this startup helping to develop the brand and graphics both offline and online. I went on to contribute to Eteach becoming a Hitwise Top Ten company in the Recruitment Sector using SEO strategy that is still successful today. The site featured heavily in the top one and two spots on search engine results pages and is a recognised brand for all teachers.
Working collaboratively with education and IT professionals, I was involved in the design (Photoshop and Illustrator) of all our products include UI for Talent Pool, Applicant Tracking, Temporary Staff Management, Teaching resources and all of our job boards on various Local Education Authority websites. I was also responsible for maintaining W3C standards, acessability and writing and maintaining style guides for both print and web.
More can be found on my printed portfolio. This includes websites, intranets and retainer work for Siemens, British Gas, General Dynamics, SMEs and charities.